Return Policy
Effective Date: 10/08/2025
1. Return Window
Buyers may return products within 7 days of delivery.
2. Return Eligibility
- Item must be unused, in original condition with packaging
- Certain items (e.g., perishable goods, personal care items, jewelry, and cosmetic products) are non-returnable and non-refundable.
3. Refund Process
- Refund initiated after the returned item passes quality check
- Refunds processed within 7 business days to original payment method
4. Return Shipping
- Prepaid return shipping label will be provided in eligible cases
- Buyer may bear return shipping in cases of buyer remorse
5. Damaged/Defective Items
- Report within 48 hours of delivery with proof (photo/video)
- Full refund or replacement will be provided