Terms and Conditions

Effective Date: 06/06/2025
Company Name: Unitybay
Website: www.unitybay.com
Jurisdiction: India

1. Acceptance of Terms

By using Unitybay, you agree to abide by these Terms and Conditions and our Privacy Policy. If you do not accept, please refrain from using the platform.

2. Eligibility

You must be 18 years or older and legally capable of entering into binding contracts to use this platform.

3. Account Registration

You are responsible for maintaining confidentiality of your login credentials and agree to provide accurate information.

4. Vendor Responsibilities

Vendors must:

• List only legal and original products.
• Fulfill orders promptly.
• Respect all applicable Indian laws, including taxation and consumer protection.

5. Buyer Responsibilities

Buyers must:

• Provide accurate delivery and payment details.
• Raise genuine return or complaint requests within the allowed time.

6. Payments and Commission

• All transactions occur through Unitybay’s secure payment gateway.
• Unitybay charges a commission (e.g., 10%) on each sale.
• Vendor payouts occur within 7 business days after order completion.

7. Shipping and Delivery

• Vendors handle shipping. Delivery times are estimates.
• Unitybay is not liable for delays, losses, or damages during transit.

8. Returns and Refunds

Refer to the Return Policy section for detailed information.

9. Intellectual Property

All platform content is property of Unitybay unless otherwise stated. Vendors retain rights to their product listings.

10. Limitation of Liability

Unitybay is a marketplace facilitator. We are not responsible for disputes between buyers and vendors or for any indirect damages.

11. Termination

Unitybay reserves the right to suspend or terminate accounts for violations of our policies.

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.